You have questions, we have answers!
How do I reach you?
Hi, friend! We can be reached by email at firstname.lastname@example.org with any questions about Whitney English planners or A Plan for Health tools. Want to be friends? Follow Whitney on Instagram @whitneyenglish for the latest!
Do you have any coupon codes?
We run various promotions and sales throughout the year! Our email subscribers are always the first to know about sales and often get early or exclusive access to deals in the shop! If you want to know about any coupon codes, click here to sign up.
What is HEART?
HEART™ is the personal goal-setting method created by Whitney English. It is different from traditional goal setting because HEART works with life’s curveballs instead of setting you up for failure. It's a framework that can be used on a yearly basis to set goals, on a daily and weekly basis to prioritize your tasks and an on-going basis to help you live a balanced life.
Where are the Day Designers?
Whitney English sold the Day Designer company in 2016. She is no longer associated with the Day Designer planner or the Blue Sky company. You can read more about the journey of selling Day Designer and starting a new planner company here.
Do you have a daily planner? Are you coming out with any new planner formats?
The Day on One Page planner is the newest daily planner format from Whitney English, the original daily planner gal! You can shop the Day on One Page planner now.
Speaking of other planner formats, we are working on LOTS of new planners and accessories! Whitney thinks in systems; our team creates systems. We design products that help you instill systems that help you be more productive and feel less overwhelmed. Have an idea for a planner product? Is there a type of planner format or system you desperately want to see? Email us at email@example.com and let us know!
What is the Planner Replacement Guarantee?
If something happens to your planner (like spilled coffee!), let us know! We'll replace it for free if we have your edition in stock. You cover the shipping and we'll get a new planner our to you ASAP. To initiate a replacement, simply email us at firstname.lastname@example.org with your original order number and a picture or description of the damage!
What is the Rewards Program?
The Whitney English Rewards Program is designed to help you earn points and save on future purchases. It's as easy as 1, 2, 3. Sign up, earn points, and save on anything you want in the shop! Click here to learn more and sign up for a Rewards Account!
What is your return policy?
All sales are final. No refunds or exchanges. However, if your order arrived damaged, please let us know immediately by emailing us at email@example.com. We want to replace any damaged products as soon as possible!
What is your shipping policy?
Orders are typically shipped within 2-3 business days, unless noted otherwise on the product description. Pre-order products will include a specific ship date! COVID-19 has caused some shipping delays due the shipping carriers and precautions that keep our fulfillment team safe. You'll receive a confirmation email when your order has shipped with tracking information!
U.S. orders ship within our $8 flat rate fee. International orders ship for a flat fee of $30. Orders over $100 ship for free.
If you order something from our Paris Warehouse, it ships from a different location than the rest of our products. You can order from both locations on the same order, but you will see two flat rate shipping charges when you check out ($8 each). Ordering $100+ from a single location gets you free shipping from that location only. For example, if your order total is $150 and $100 worth of product comes from our fulfillment center and $50 from the Paris Warehouse, you'll see only one flat rate shipping charge (for the items from the Paris Warehouse) because the items from the fulfillment center will have earned free shipping.
All products that ship from the Paris Warehouse are marked with an icon, and can be found in the Paris Warehouse tab of our shop.
Are there any retailers that carry your products?
Not at this time. The only place to get the Whitney English planners including the Week on One Page and Day on One Page planners and A Plan for Health tools is on whitneyenglish.com.
What is A Plan for Health?
A Plan for Health is a collection of organizational tools for wellness created by Whitney English and Johna Jenkins, MSN, RN, FNP-C. By joining forces, we’re able to utilize Whitney’s expertise in organizational products and Johna’s experience as a trusted medical professional to create wellness planning tools.
A Plan for Health products are not intended as a substitute for the medical advice of physicians and is only intended to aid the user while under the supervision of a licensed physician. The user should regularly consult a licensed physician in matters relating to his/her health and particularly with respect to any symptoms that may require diagnosis or medical attention. Patent pending.
How do I care for my Whitney English planner?
Each planner is made by hand. Expect some slight imperfections due to the small-batch production. These nuances lend authenticity and originality to each planner and are a beloved hallmark of your book. We recommend using a damp cloth to wipe off the front and back of your planner periodically. Take care of where you store your planner and how you carry it if you want to preserve its original appearance. We personally prefer to note both the intentional and accidental changes of our planners throughout the year as memories of that year.